We are committed to our customer's needs and total satisfaction with our high quality products and fast delivery. Your total
customer satisfaction is the utmost importance. Prior to shipping all products are inspected for imperfections and
defects in material and workmanship. We will replace any piece if not totally satisfied after receiving your order,
you must notify us of any problems within 2 weeks of receiving your order.
Unfortunately, we can
not give any refunds on any personalized engraved products once they have been custom engraved
since we can not resell the product but will be happy to issue you a credit on any future order if not totally
satisfied with the quality of your item ordered.
These terms and conditions are considered to be accepted once your order is placed.
Let us make you another satisfied custom today!
All engraving is done In House by Tom with over 30 years of
Engraving Experience! We do not sub anything out.
